Profile

Hello, my name is Gabriel Karikari and I am an Assistive Technology Trainer for Remtek Systems LTD. I began my work in Remtek as a Setup Engineer supplying assistive equipment to students who need additional help with their studies. Whilst working as a Setup Engineer, I noticed how rewarding it was to help a student struggling with their work go on to complete assignments to a very high standard. After a few years as a setup engineer, I was given the opportunity to become an Assistive Technology Trainer and was told I will receive accredited training on the software which I have already used extensively during setups. I instantly jumped at this opportunity and have now become a certified AT Trainer for Remtek Systems LTD.

Throughout my time working with Remtek, I have found students tend to retain information better when they’re being taught in a comfortable environment. Due to this, I aim to ensure I build a comfortable relationship with the students I train. In the morning of the training session, I email each student explaining they have a training session and will shortly receive an email inviting them to join the session at the time scheduled. Once in the training session, I spend the first few minutes getting to understand the students’ difficulties and which areas of their studies they would like support in. From here, I begin the training session at a speed suitable for the student and provide them with ample time to note take and ask questions. At the end of each session, I book in a follow up session with the student and advise them to use the software during the time leading up to our next session. I then spend the beginning of the next session recapping the software and going over any questions the students may have.

Starting a course at university can be extremely nerve racking. I find working as a Software Trainer particularly rewarding as the training sessions allow students to develop a structure of tackling tasks in a timely manner without being put under loads of pressure which in turn, allows them to achieve the best grade possible whilst reliving the stresses which can be caused due to studying.

Here are some of the reviews I have received from students highlighting the benefits of training sessions and the positive feedback received:

• Had a great experience with Gabriel who helped me to install and set up my software via Teams. As someone who is useless when it comes to technology I was really anxious and worried I wouldn’t be able to set anything up myself, but Gabriel was so helpful and patient.
• Gabriel Karikari was my trainer today who went through all of the activation codes to make sure all of my software was working. He also said he would chase up the missing items from the dispatch note that I got, which I felt was over and above what his job description probably was. He was very understanding about my dyslexia and helped me to navigate the screen by directing me to click on the correct icons. it was great to talk to someone with a positive friendly attitude with a supportive understanding of the difficulties that someone has with dyslexia.
• Gabriel provided me with training to setup Windows security, Glean, Mindview and Read&Write, Microsoft teams and resolved issues I was having accessing emails and logins. He was very professional, thorough and moved along in pace that helped me to take notes and understand. He was very patient and informative and provided me with a great training service. Looking forward to using the various software for my uni assignments. Thank you Gabriel and Remtek Systems Ltd.