Profile

I am John-Michael Farrar, I have been working for Remtek since I started in Builds, (installing software onto student computers, so that the student may just open the computer and it is ready to go!) This helped be get to know the programs briefly on what they can do and all the types of software that comes with DSA equipment.

From there, I went into Tech Support fixing computers and printers for both hardware and software issues, this gave be the technical background on how to fix any problems/issues that is thrown my way.

After being in Tech Support I was trusted to be a Set-up Engineer, going out to students and setting up their equipment whilst giving them an orientation on the software so the student felt comfortable getting started with the equipment.

Whilst being a Set-up Engineer I was invited to go on various Training courses for the software, learning about every way, shape or form these programs can help students with disabilities/ learning difficulties better their studies.

Before I knew it, I became an Assistive Technology Trainer teaching students on how to use the software and this is where I had my “this is where I belong” moment. Having Dyslexia myself, I think, has given me the edge to be able to relate to my students and show them what may work best for them.

Each session I tailor to the student, so each experience is unique, fun and fulfilling. For one student I may focus on time management, whereas another student may need to focus on structure. One student may need a set plan on what we are doing for every single session, whereas another student would prefer to ‘play things by ear’.

“Training with John-Michael was really helpful, and he was really friendly and made the software easy to understand” – Megan Phillips

“The remtek support was amazing, I had John-Michael Farrar and he made all the support look very easy to use.” – Jamie D

“I can’t recommend this company enough. John-Michael was my trainer and he made me feel comfortable from the start. He has a great energy, very helpful and understanding. He was able to answer all of my questions and went above and beyond to make sure I fully understood all of the benefits available to me through various soft wares. John-Michael took his time to recommend other soft wares that may also aid me in my university work. Very patient and a great guy to talk to, brilliant and professional!” – R Jx

“had training with john Michael, can’t say a bad word! absolutely friendly and patient. helpful with setting up my programs and going through them with me. Would highly recommend this team! Thank you!!” – sh4wk5h4w123

“It was very quick to setup and download all the required softwares and John-Michael was very helpful in answering any questions I had!” Priyal Chokshi

“Amazing company. My trainer John-Michael was super helpful and knowledgeable, always very friendly, able and willing to help with all aspects of computer software, even having time for questions that may not have been directly related. I had a lot of problems with other providers and Remtek were able to advise me on exactly what I needed to do and ask for. He was very flexible with great availability and super happy to help. I can’t recommend this company highly enough. Thank you!!! :)” – Danielle Dawson